gfg66 Privacy Policy

gfg66 ("we", "us", or "platform") is a trusted online casino and betting platform in Bangladesh. When you register on gfg66, place sports bets, or use any of our services, you share certain personal information with us.

This Privacy Policy ("Policy") explains what information gfg66 collects, how that information is used, who it may be shared with, and how you can maintain control over your personal information.

By continuing to use our platform, you are considered to have agreed to the terms of this Privacy Policy. This policy may be updated from time to time, and we will notify you appropriately of any significant changes.

gfg66 collects only the information necessary to provide, improve, and meet our legal obligations in delivering our services. We may collect the following types of information:

2.1 Information You Provide Directly

When you register on gfg66 or fill out any form, you provide the following information:

• Full name (in Bengali or English)
• Email address
• Mobile number
• Date of birth (for age verification — only those aged 21 or above may use the platform)
• Payment information (bKash, Nagad, Rocket, or bank account number — for transaction verification)
• Identity document information (National ID number — for KYC verification)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type and version
• Information about the pages you visit and time spent on them
• Date and time of login and logout
• Betting history and gaming activity
• Information obtained from cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive additional information about you from legitimate sources, such as identity verification or fraud prevention service providers.

gfg66 uses your personal information only for specific and lawful purposes. Our primary goal is to provide you with a safe, reliable, and enjoyable gaming experience.

3.1 Service Operation and Improvement

• To create and manage your account
• To process deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
• To provide bonuses, promotions, and VIP benefits
• To monitor and improve platform performance
• To identify and resolve technical issues

3.2 Security and Fraud Prevention

• To complete identity verification (KYC)
• To prevent money laundering (in compliance with AML policy)
• To prevent unauthorized access to accounts
• To detect suspicious transactions

3.3 Communication and Support

• To send important notifications related to your account or transactions
• To improve our 24/7 live chat support service
• To inform you of relevant promotional offers with your consent
• To notify you of changes to the privacy policy or terms

3.4 Responsible Gaming

• To detect problem gambling behavior and offer you support
• To action self-exclusion or limit-setting requests
• To keep those under 21 away from the platform

gfg66 does not sell your personal information to third parties. However, information may be shared with our trusted partners in certain circumstances:

4.1 Service Provider Partners

We work with trusted third parties for the following purposes. All such partners operate under strict confidentiality agreements:

• Payment processing services (bKash, Nagad, Rocket, and banking partners)
• Identity and age verification services
• Data security and cybersecurity services
• Game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, and Microgaming)
• Customer support technology providers

4.2 Legal Obligations

We may be legally required to disclose information in the following situations:

• Upon a court order or a legitimate request from a government authority
• In connection with investigations into money laundering or other financial crimes
• In the interest of national security or public safety
• To protect our legal rights or the legal rights of others

4.3 Business Changes

In the event of a merger, acquisition, or transfer of business assets, your information may be transferred to the new entity. We will notify you before any such change takes place.

gfg66 uses industry-standard technologies and processes to protect your personal information. We are committed to operating a safe and reliable platform.

5.1 Technical Safeguards

• SSL encryption — all data transferred between your browser and our servers is transmitted in encrypted form
• Encryption of stored data — sensitive information stored in our databases is encrypted
• Firewalls and intrusion detection systems
• Regular security audits and vulnerability testing
• Two-factor authentication (2FA) support

5.2 Administrative Safeguards

• Access to data is restricted to authorized personnel only
• Regular privacy and security training for staff
• Rapid response plan in the event of a data breach
• Strict data protection agreements with third-party partners

gfg66 uses cookies and similar technologies to improve your browsing experience and to keep the platform running properly.

6.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the platform — login sessions, security tokens, and so on. Without these, the platform cannot function properly.
• Functionality Cookies: Remember your preferences — language settings, game history, and so on.
• Analytical Cookies: Help analyze platform usage and improve our services. These cookies do not identify you personally.

6.2 Cookie Controls

You can reject or delete cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some important gfg66 services from working properly.

gfg66 retains your personal information for as long as it is necessary to provide our services or to meet legal obligations.

• Information for active accounts is retained for the entire period the account remains open.
• Financial transaction records are retained for a set period as required by law.
• Information for closed accounts may be retained for a limited period for fraud prevention and legal compliance purposes.
• If you request account closure, we will delete all information other than that which we are legally required to retain, as quickly as possible.

gfg66 respects your rights over your personal information. Your key rights are described below:

8.1 Right to Access Your Information

You may ask us at any time what information we hold about you. In response to this request, we will provide a complete list of your data.

8.2 Right to Correct Your Information

If any of the information we hold about you is incorrect, you may request that it be corrected. Many details can be updated directly from your account settings.

8.3 Right to Delete Your Information

In certain circumstances you may request that your personal information be deleted. However, information required to meet legal obligations may be excluded from this request.

8.4 Right to Withdraw from Marketing Communications

You may stop receiving marketing emails or notifications at any time. To do so, send an email to [email protected].

8.5 Right to Close Your Account

You may request to close your gfg66 account at any time. Submit this request via live chat or at [email protected].

gfg66 strictly prohibits anyone under the age of 21 from using the platform. Our services are for adults aged 21 and above only.

• Age is verified at the time of registration.
• In cases of doubt, we may request a copy of an identity document.
• If a user is identified as a minor, their account is closed immediately and all funds are returned.
• We do not intentionally collect any information from persons under 18 years of age.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

gfg66 reserves the right to update this privacy policy from time to time. This policy may change due to changes in the service, new legal requirements, or technological improvements.

• If there are significant changes to the policy, we will send a notice to your email address.
• For minor changes, the "Last Updated" date at the top of the policy will be revised.
• Continued use of the platform after any changes will be considered as your agreement to the new policy.
• If you do not agree to the revised policy, please contact us to close your account.

We always recommend that you check this page regularly so that you stay familiar with the latest privacy policy.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our privacy team takes each of your requests seriously.